Terms & Conditions
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Last updated: September 8, 2025
1. Acceptance of Terms
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By accessing or using madrecitatonantzin.com (the “Website”), you agree to be bound by these Terms & Conditions and all other applicable policies referenced herein, including our Privacy Policy, Shipping Policy, and Refund Policy. If you do not agree, please discontinue use immediately.
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2. About Us
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The Website is operated by Madrecita Tonantzin, based at Baerwaldstr. 47, 10961 Berlin, Germany. Our contact: madrecitatonantzin@gmail.com / +49 176 61048495. We sell ethnobotanical wellness products directly sourced from trusted producers Madrecita Tonantzin.
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3. Changes to Terms
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We may revise these Terms at any time by posting updated versions on the Website. Changes are effective upon posting; your continued use constitutes acceptance. Please check periodically for updates.
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4. Access and Use
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The Website is available to users of legal age in their jurisdiction. Use for any illegal or unauthorized purpose is prohibited.
You are responsible for providing and maintaining the equipment needed for access (e.g., internet, antivirus software).
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5. Intellectual Property
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All content on this Website—text, images, designs, trademarks—is owned by us or licenced to us. It’s protected under copyright and trademark laws.
You may download or print content only for personal, non-commercial use, and must retain all copyright notices. Any other use requires our written permission.
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6. Product Information & Ordering
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We aim for accurate product descriptions and pricing, but cannot guarantee error-free information. If errors occur, we reserve the right to correct them or cancel orders, informing you promptly.
Orders are accepted at our discretion and only become binding once we confirm them.
All purchases are subject to our Shipping Policy, Refund Policy, and applicable consumer protection laws (e.g., EU online commerce rules).
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7. Payment Terms
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We accept payments through the methods displayed at checkout. Prices are ex-VAT or VAT-inclusive as indicated, and payment is processed when you place your order. We reserve the right to refuse or cancel orders if payment fails.
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8. Trademarks & Logos
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“Madrecita Tonantzin” and designs used on the Website are our registered trademarks. No use without prior written consent is permitted.
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9. User Conduct
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While using the Website, you agree not to:
Post content you don't own or for which you lack rights
Engage in defamation, harassment, hate speech, or any unlawful behavior
Transmit viruses, spam, or malicious code
Use automated tools to scrape or overload the Website
If you violate these rules, we may suspend or terminate your access.
10. Disclaimer of Warranties
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The Website is provided “as-is.” We disclaim all warranties—express, implied, or statutory (e.g., fitness for a purpose, merchantability, non-infringement). We cannot guarantee uninterrupted access, accuracy, or that it’s free of viruses or errors.
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11. Limitation of Liability
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To the fullest extent permitted by applicable law, we (and our affiliates) shall not be liable for direct, indirect, special, incidental, or consequential damages arising from your use of the Website or products, even if advised of the possibility.
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12. Indemnity
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You agree to indemnify and hold harmless Madrecita Tonantzin and its representatives against claims, damages, or losses arising from your breach of these Terms or your improper use of the Website.
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13. Links to Third Parties
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Our Website may link to external sites for convenience. We don’t endorse or take responsibility for their content or practices. Access is at your own risk.
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14. Governing Law & Disputes
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These Terms are governed by German law. Any disputes arising from these Terms or your use of the Website shall be resolved in the courts of Berlin, Germany.
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15. Severability
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If any term here is considered invalid or unenforceable by a court, the remainder still applies.
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16. Contact
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For questions, please reach out at:
Address: Baerwaldstr. 47, 10961 Berlin, Germany
Email: madrecitatonantzin@gmail.com
Phone: +49 176 61048495