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Refund Policy

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Effective Date: 19.09.2025

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At Madrecita Tonantzin, your satisfaction matters to us. If you are not happy with your order, you can return the products within 14 days of delivery.

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  • Returned items must be unused, in original condition, and in their packaging.

  • Once we receive and check your return, we will refund the cost of the products to your original payment method.

  • Please note: shipping costs are not refundable.

  • Refunds may take 7–14 business days to appear, depending on your payment provider.                                                                                                                                                                                                                                 To start a return, simply contact us at:

madrecitatonantzin@gmail.com
+49(0)17661048495

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